Online Reputation Management and Monitoring

Interact Marketing’s in-house programmers have developed an unparalleled online reputation monitoring tool to help evaluate the online conversation and alert companies, brands and people about relevant online content. We aggregate the following online content channels and pull them into our Image Smart Report CardSM to save our clients time and money and avert crises:

  • Online news outlets
  • Complaint sites
  • Rating and review sites
  • Consumer advocacy sites
  • Social media sites
    • Blogs
    • Twitter
    • YouTube
    • Facebook and other social networking sites

Online reputation management

People we commonly assist with reputation management:

  • CEOs and executives
  • Celebrities and professional athletes
  • Policymakers
  • Other public figures

Interact’s Image Smart Report CardSM

Interact systematically communicates with clients to alert them to what’s being said—where and by whom. We color code all Internet findings, with conversations appearing in Red, Yellow and Green; Red meaning negative, Yellow neutral and Green positive. This visual representation of the online conversation is an effective dashboard to help companies quickly evaluate what is being said to determine the appropriate course of action. Then, when hired to improve your image, we demonstrate progress with each monthly or weekly report we generate. We also offer a service that provides personnel to respond to hostile tweets, posts and bloggers.

Please contact us today to learn more about our online reputation monitoring service and our Image Smart Report Card.

Online Reputation Management is the process of monitoring, influencing, and improving how your brand or name appears across the internet. Interact Marketing tracks news outlets, review sites, social media, blogs, and more, then compiles findings into the Image Smart Report Card so you can quickly assess and act on what people are saying about you.
The Image Smart Report Card is a color-coded dashboard that categorizes online mentions as Red (negative), Yellow (neutral), or Green (positive). It aggregates content from multiple channels into one visual report, saving you time and helping you prioritize which conversations need an immediate response.
Interact Marketing works with CEOs, executives, celebrities, professional athletes, policymakers, and other public figures. Any individual or business concerned about their online image can benefit. If your reputation affects your career, brand, or bottom line, proactive monitoring is essential.
Interact monitors your designated channels continuously and communicates findings on a regular basis. Alert frequency depends on your chosen plan—reports can be delivered weekly or monthly. For fast-moving situations, the service is designed to help you catch and respond to negative content before it escalates into a crisis.
Yes. Interact offers a dedicated service where trained personnel respond to hostile tweets, blog posts, and other negative online content on your behalf. Timely, professional responses can help de-escalate situations, demonstrate accountability, and protect your reputation across social media and review platforms.