Online Reputation Monitoring

Interact Marketing’s in-house programmers have developed an unparalleled online reputation monitoring tool to help evaluate the online conversation and alert companies, brands and people about relevant online content. We aggregate the following online content channels and pull them into our Image Smart Report CardSM to save our clients time and money and avert crises:

  • Online news outlets
  • Complaint sites
  • Rating and review sites
  • Consumer advocacy sites
  • Social media sites
    • Blogs
    • Twitter
    • YouTube
    • Facebook and other social networking sites

Online reputation management

People we commonly assist with reputation management:

  • CEOs and executives
  • Celebrities and professional athletes
  • Policymakers
  • Other public figures

Interact’s Image Smart Report CardSM

Interact systematically communicates with clients to alert them to what’s being said—where and by whom. We color code all Internet findings, with conversations appearing in Red, Yellow and Green; Red meaning negative, Yellow neutral and Green positive. This visual representation of the online conversation is an effective dashboard to help companies quickly evaluate what is being said to determine the appropriate course of action. Then, when hired to improve your image, we demonstrate progress with each monthly or weekly report we generate. We also offer a service that provides personnel to respond to hostile tweets, posts and bloggers.

Please contact us today to learn more about our online reputation monitoring service and our Image Smart Report Card.